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Lay the foundation for your success

Your success can be sustainably increased through more efficient and cost-optimised management of your service providers. The standardisation manual of eisq is your practical tool. You can also gain at least 4 hours of time per week by using your well-founded service definition.

In just one day we will work with you to develop the basis for your well-founded definition of your service. You will receive a practical handbook with a precise description of your criteria, your objectives and a uniform scale for measuring your service quality.

  • You harmonise your objectives with your service partner.
  • You create a common understanding of quality.
  • You have a practical reference resource at hand.
  • You receive your basis for bonus/malus.
  • You save time sustainably thanks to fewer conflicts of objectives.

Or do you have any questions?

Then please contact us by phone: +49 541-580543-0, use a convenient, free Teams appointment or our contact form..

We look forward to hearing from you!

How to celebrate success in just 5 steps

1. Get to know eisq

Contact us and get to know us. In a non-obligation telephone call you will find out more about us and our expertise.

2. Participate in a workshop

In a full-day moderated workshop, we work with you and your team to develop your goals and criteria. Under the guidance of your certified consultant, you will perform a weighting of the criteria and a harmonisation of objectives. eisq relies on scientifically sound methods. The 6 dimensions of finance, content, processes, communication, customer and quantity provide a comprehensive description.

3. Have a well-founded standardisation manual created

On the basis of your criteria, we will prepare your well-founded standardisation manual on approximately 50 pages. This includes a well-founded description of all aspects of the criteria and the use of a uniform scale for your weightings.

4. Use tuning cycles

You have the opportunity to reconsider your decisions and perform fine tuning during two tuning cycles.

5. Obtain and integrate the standardisation manual

You will receive your standardisation manual as a Word and PDF/A file for maximum flexibility. In a meeting via Skype or phone we will hand over your documents. Use your well-founded standardisation manual to skilfully align your service and benefit. With the right implementation, your standardisation manual will pay off in the shortest possible time. We would be happy to continue to support you in the implementation

See for yourself

Get to know us without any obligation and find out how Merck Serono GmbH celebrated the basis for an impressive service quality and success with the eisq standardisation manual.

This project was presented in 2017 at the DIA (11th DIA Annual European Medical Information and Communications Conference and Exhibition) in Barcelona.

eisq quality at a fixed price

Thanks to our expertise and experience, you will receive your standardisation manual within a few weeks. The scientifically well-founded methodology of eisq has already proven itself in many projects.

You will receive your well-founded standardisation manual at a fixed price for only 5,950.00 € (excl. ancillary costs, excl. VAT).


We are happy to advise you in a free and non-binding conversation. Simply, quickly and free of charge, use one of the contact paths mentioned in the footer or above.