Give work a sense of purpose and inspire external colleagues.
Use Digital Video-Branding to Reduce Turnover Among Service Providers
Are there delays in projects? Is knowledge getting lost? Where have all the employees gone? And why is it no longer possible to rely on service providers keeping their promises?
Today, turnover rates of over 80% during the onboarding phase are no longer unusual for call center service providers.
In short: outsourcing concerns.
By the way, in Digital Video-Branding for lower turnover among service providers, we use informal language to create a closer and more personal connection.
Keep your employees engaged with the service provider by building a human connection with them. Give work a sense of purpose and optimize collaboration with our proven concept. Discover the benefits that Anika Buschmann from Medperion experienced.
'This brings me closer to our client and creates a much stronger collaboration.'
Reduce Your Service Provider Turnover Now – with Digital Video-Branding!
We Deliver the Digital Solution
It is based on three success principles of customer centricity
1.Quickly effective and fully aligned with customer needs.
2.Cost-efficient and independent of location and time thanks to digital tools.
3.Close and tangible – which is why, in Digital Vendor Management, we also use informal language to create a more personal connection.
This image represents the approach of specifically reducing turnover through Digital Video-Branding.
Causes and Consequences of High Turnover
Our communication behavior in business and private life has changed rapidly and sustainably since 2020 in ways never seen before – we live digitally.
At the same time, demographic change is adding to the challenge with its widespread impact. Whether it is a lack of staff at airport ground handling services, in logistics centers, or at call center outsourcing service providers.
What impact does this have on managing service providers?
At eisq, we provide digital solutions through Digital Vendor Management.
These are based on three success principles of customer centricity
- Quickly effective and fully aligned with your needs
- Cost-efficient and independent of time and location thanks to digital tools
- Close and tangible – which is why, in Digital Vendor Management, we also use informal language to create a more personal connection
If this is not a problem for you, we are happy for you and warmly congratulate you.